What is Crossroads?
We are a community based recovery program for individuals living with a mental illness. Crossroads is based on the Clubhouse Model. We believe that involvement in meaningful work and relationships can be significant in a person's recovery. Within our model, staff and members work collaboratively on all tasks, from producing our monthly newsletter to hiring new staff.

Why is Crossroads called a "club"?
Crossroads is part of a worldwide Clubhouse Movement that began in New York City in 1948. At that time, individuals living with a mental illness wished to create a community support system. A group of people started meeting together to support one another. The best description for this affiliation was a "club". Organizations that follow this model identify themselves as "clubs" to communicate the initial clubhouse message of membership and belonging.

Is Crossroads the only program of its kind?
No. There are more than 300 programs found throughout the world who are registered as a "clubhouse". There are three Clubhouses in Nova Scotia - Crossroads is the only clubhouse on Cape Breton Island.

Can anyone come in for a tour?
Yes. Anyone can come to the Club for a tour. Call 902 567-2647 to book a time.

Where are you located?
We are located in Downtown Sydney at 40 Bentinck Street, in the lower floor of Saint Andrew's Hall.

Can anybody join Crossroads?
Crossroads is a recovery program open to individuals (generally 19 and over) who have been diagnosed with a mental illness (mood, thought or anxiety disorder).

How can you become a member?
An important first step in becoming a member of Crossroads is receiving a tour of our Clubhouse. After this occurs you will receive an application for yourself and your primary therapist to fill out. If Crossroads is an appropriate fit for you, you will be invited to attend a two hour info session and have the opportunity to 'try us out' for a few days.

Do you need a referral to join the club?
Yes. Once you have had a tour and completed an application form, you will need a referral from your psychiatrist or primary therapist (an outpatient clinician in Mental Health Services). The information gathered from your primary therapist, along with the information you provide, will help us make a decision about membership.

What goes on at Crossroads?
A lot!!! Crossroads has a number of "work units". Within each work unit, members and staff hold daily meetings to organize what work people can do to contribute to the operation of the Club. There are many opportunities for members to use and build on their talents and skills. We have a very welcoming atmosphere at Crossroads; people are always happy to see new and returning faces and to help members get involved in the various aspects of the Club.

How many members are at Crossroads?
There are over 200 members in total and around 40 will attend Crossroads daily.

What do people do there?
There are many activities to get involved in at Crossroads. On a regular basis, members of Crossroads participate in such things as meal planning/preparation, telephone outreach, employment presentations, operation of our reception area, planning for evening and weekend programs, organizing Wellness & Leisure programs, arranging for guest speakers, visiting peers at home, etc. The opportunities are endless.

How often do you have to attend?
Crossroads is a voluntary program. We are a day program, open 6 days a week including some evenings and holidays. Once you are a member, you can use our Clubhouse as much or as little as you like.

What hours is Crossroads open?

Mondays    8:30 - 4:30
Tuesdays    8:30 - 4:30, ACES program 4:30 to 7:30
Wednesday    8:30 - 4:30, Leisure activity 4:30 to 7:30
Thursday    8:30 - 4:30
Friday    8:30 - 4:30
Saturday    10:00 - 4:00 Wellness and Leisure activity
Holidays    1:00 - 4:00

Do you have to do work when you are not feeling well?
As a voluntary program you can attend when you wish and participate in activities as you wish. There may be times when you may not feel able to assist in contributing to the operation of our club but we do encourage you to try. Getting involved in the work of the club can help members improve their mood and refocus their energy in a positive way.

Is Crossroads a good place to come if you are depressed or lonely?
Yes, it certainly is. You can expect to see about 40 members at Crossroads on a regular basis through the many opportunities available in our club. Members and staff are here to offer support to other members who might be struggling with feeling down and isolated.

Can you get help to get a place to live?
Yes, part of the functions within our Club is to assist members in housing issues. You will find available housing options on our housing board in the Outreach unit. Members and staff will also assist you with moving, acquiring furniture, and in completing applications for supportive housing.

Do people live at the club?
No. We assist members to improve their housing but members do not live at the club.

Can you get a job there?
Yes. Although all work within the Clubhouse is voluntary in nature you can be selected for paid Transitional Employment Placements in the community. Members and staff can also assist you to find independent employment for yourself.

Is Crossroads an employment/skills training facility?
No, but it facilitates employment and provides opportunities to learn skills related to employment and working within the community.

Can people who have drug and alcohol issues attend Crossroads?
Crossroads is a community for individuals living with thought, mood, or anxiety disorders. We do not provide counseling for substance use disorders. Some members, however, are living with an addiction issue as well as a mental illness. Crossroads supports all members' efforts towards recovery and health. While attending the club, members are expected to refrain from alcohol or substance use.

Is Crossroads a therapy program?
No, the role of the clubhouse staff is to get members involved and engaged in the work-ordered day. Support occurs when members and staff work side by side to complete the clubhouse work.

How can Crossroads help in my recovery?
Our mission is to promote a healthy, welcoming atmosphere by providing support and acceptance. Our focus is on the removal of stigma and the creation of opportunities to build meaningful relationships and friendships. Through a balance of work and recreation, we strive to restore well being for persons living with mental illness. It provides opportunities to develop and practice life skills, participate in social activities and explore work and education opportunities.

Is alcohol served at dances?
No. People are asked not to drink alcohol or take drugs if they are planning to attend an event at the club.

Is it a safe place?
Members and staff of Crossroads commit themselves to promoting a climate of respect, hope, acceptance, diversity and safety. Related to this commitment, we have established a list of 'Freedoms & Expectations'. These principals are reviewed on a daily basis in our morning meeting, reminding each of us of how we can maintain these values. If a situation arises that may compromise our Freedoms and Expectations, we respond quickly and effectively to ensure everyone's rights are respected.

Is medication dispensed at Crossroads?
No. Crossroads is a recovery center, not a clinic or therapy program. Members manage their own health issues, including issues related to medication.

How is Crossroads funded?
Crossroads is part of Mental Health Services of the Cape Breton District Health Authority. We are funded through the District, which is funded through the Nova Scotia Department of Health.

Who are the staff at Crossroads?
A variety of people work as staff at Crossroads. They have various life and educational experiences and each staff, like members, brings unique talents to the community. Some of the positions at Crossroads are: Rehabilitation Worker, Occupational Therapist, Social Worker, Recreation Therapist and Nurse.